Kedron-based swimming pool contractor Swim Quote Australia, trading as Vasa Pool Designs, has entered liquidation after the Australian Taxation Office (ATO) applied for a winding-up order in November.
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The move follows mounting complaints from customers and contractors regarding unpaid debts and project issues.
The company had its Queensland Building and Construction Commission (QBCC) licence cancelled after receiving 10 infringement notices, resulting in fines of more than $20,000. Allegations against the business include claims of unpaid deposits and compensation owed to clients and contractors.
Court records reveal that in 2021, plumbing supplier Reece Australia took legal action against the company over an unpaid debt of $20,500. Separately, a customer who wished to remain anonymous reported that his pool had serious drainage problems, failing to meet engineering standards. Fixing the issues cost the customer over $30,000, and attempts to contact the company director via QBCC for resolution reportedly went unanswered.
The customer expressed worry that the Kedron-based pool contractor might restart their business under a new name or licence, raising concerns about the potential for further issues.
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Feedback on the company has been mixed, with some reviews acknowledging the quality of pool components and praising the contracted installers. However, others criticised the company’s lack of communication and perceived disorganisation.
“The finished pool and its components are of a very high standard (pool shell; coping tiles; pool pump and filters etc), so big ticks for quality components. The actual pool installers who were contracted to install the pool shell (Jamie and Shawn from Complex Pools) were also fantastic,” one customer wrote in their review of the company.
“However, we experienced numerous issues with our build going forward from the initial dig and install of the pool shell, primarily due to a lack of communication between our pool sales representative, the construction manager, the site supervisor and the director,” the customer further stated.
An ATO spokesperson declined to comment on the matter, citing confidentiality laws regarding individual and corporate tax affairs.
Published 29-January-2025